5 Must-Knows Before Your Client Call

Champions are made in preparation. Olympic competitors train for years to prepare for their chance on the world stage. Professional...

5 Ways to Improve Your TATATO

I recently took an assessment that measured my individual leadership style. Out of four possible leadership styles my personal...

A Change in Language Precedes a Change in Behavior

In the work I do with sales teams and sales professionals, I’ve noticed that people often begin a description of their sales role as,...

A Joint Solution

This is #16 in a series about the 24 Lumina Sales Qualities and how you can leverage those qualities to improve your ability to attract...

A Winning Proposal

This is #15 in a series about the 24 Lumina Sales Qualities and how you can leverage those qualities to improve your ability to attract...

Acquiring Wisdom Through Observation

In the Lumina work I do with teams, leaders and individuals, we look at 24 personality qualities. These are qualities that are a part of...

Acting Against Your Best Interests in Sales

Acting against your best interests means you err because of ignorance or ineptitude.  Ignorance says we err because you only know...

Adding Value Through the Voice of Reason: Trusted Advisor

This is #10 in a series about the 24 Lumina Sales Qualities and how you can leverage those qualities to improve your ability to attract...

Aligning Pots and Flowers for Revenue Growth

If you have ever seen small packets of seeds on display at your local nursery, you may have noticed that the front of the small packets...

An Opportunity Lost is an Opportunity to Learn

I’m a great believer in making sure that the best day I have is not one I have already had. No matter how successful you are, who wants...

Are We Really So Different? ¿En Realidad Somos Tan Diferentes?

Very often we see and hear that any skills development strategy should consider the cultural differences between countries. Are we...

Assess, Adjust, Align – Time for a Business Review

At some point during the year every business goes through a “planning process” where they talk about budget, people and plans for the...